SMS privacy policy

Version: November 14, 2026

This policy covers information handled for the HansenIP, LLC SMS program, including conversations, account and service updates, and operational or security alerts for its software tools, including ChatOS. It does not replace privacy notices for unrelated services.

Information and use

We process your mobile number, associated account or contact details, messages and replies, delivery records, and consent and opt-out records. We use this information to provide requested conversations and notifications, administer messaging preferences, provide support, protect the service, troubleshoot delivery, and meet legal obligations. Automated systems, including AI services, may process message content to provide the conversation or service you request. Do not send passwords, payment-card details, or other sensitive information by SMS.

Sharing

We do not sell or share mobile information for third-party marketing or promotional purposes. SMS opt-in information and consent status are not shared with third parties for purposes unrelated to providing this messaging program. We may provide the information needed to deliver and support the program to service providers, including messaging platforms, telecommunications carriers and hosting providers. We may also disclose information when legally required; this does not authorize marketing use of SMS consent data.

Retention and protection

We retain information as reasonably needed to provide and secure the service, document consent, honor opt-outs, resolve disputes, and meet legal obligations. Opting out stops program messages but does not automatically delete consent, suppression, or other records needed for those purposes. We use reasonable safeguards; SMS and other electronic communications cannot be guaranteed secure.

Your choices and questions

You may stop program texts by replying STOP. For help, reply HELP or email info@hansenip.org. You may use that email to ask about your information or request access, correction, or deletion. Requests are subject to identity verification and applicable legal requirements and exceptions.

Updates

We may update this policy by publishing a revised version here, with additional notice or renewed consent when required. An update does not expand an existing SMS opt-in to unrelated programs.