SMS terms

Version: November 14, 2026

These terms apply to the SMS program operated by HansenIP, LLC for its software tools, including ChatOS. The program provides requested conversations and support, account and service updates, and operational or security alerts. Messages may be automated or generated with AI assistance. This program does not send marketing messages.

Participation and charges

Participation is optional. We send program messages after you request them or give permission for the relevant messages. Providing a number alone does not enroll you. Consent is not a condition of purchase. Message frequency varies with your requests and service events. HansenIP, LLC does not charge a separate SMS subscription fee; your carrier's message and data rates may apply.

Stop or get help

Reply STOP to a program message to unsubscribe. You may receive a final confirmation of your opt-out. Further program texts require a new opt-in. Reply HELP for assistance, or email info@hansenip.org. Tell us if your number changes or you no longer control it.

Delivery and use

Delivery depends on network and carrier availability. Messages may be delayed or not delivered; carriers are not liable for delayed or undelivered messages. The program is not an emergency service or a guaranteed alert channel. AI-generated messages may contain errors; verify important information before relying on it. Do not send passwords, payment-card details, or other sensitive information by SMS.

Privacy

See the SMS privacy policy for information use, service-provider processing, retention, and your choices.

Changes

We may change or discontinue the program and update these terms by publishing a new version here, with additional notice or consent where required. Changes do not authorize new categories of messages outside your consent. These terms do not limit rights or remedies that cannot lawfully be limited.